Open 9am-9pm| DRIFTERS BAR AND RESTAURANT OPEN 11:30am - 9pm

current weather

New York, NY
43°
Fair
6:37 am5:40 pm EST
Feels like: 41°F
Wind: 3mph ENE
Humidity: 77%
Pressure: 29.49"Hg
UV index: 0
New York, NY
43°
Fair
6:37 am5:40 pm EST
Feels like: 41°F
Wind: 3mph ENE
Humidity: 77%
Pressure: 29.49"Hg
UV index: 0

Our Policies

personal conduct standards

This is typically the place where ski areas present an exhaustive list of what NOT to do.

While we take our Responsibility Code very seriously, we also like to think that common sense is more common than those exhaustive lists would suggest.

So here is our brief, more positive take on personal conduct.

  • Please honor all ropes and signs.
  • When leaving groomed surfaces use extra caution, many obstacles exist, please ski with a friend.
  • Do not share you ticket or pass with another person. Your pass is yours and yours alone. Accessing the mountain using another persons pass will forfeit skiing privileges without a refund for you and the pass holder for the remainder of the season


Bousquet is for everyone, and we want everyone who visits to feel welcome and comfortable.

With that in mind, when you visit, whether you are on or off the slopes:

  • Do the right thing.
  • Be kind.
  • Behave as if your Mom is watching.

2023/24 Refund & Cancellation Policies

2023/24 Trip Protection Policy

Single-day reservations/products

  • Trip protection allows you to cancel or change the date of each lift ticket, lesson, or rental reservation for any reason one time. 100% of the cost, minus the trip protection fee, will be refunded if canceled at least 24 hours in advance.

 

Multi-day/Multi-week programs

  • Trip protection allows you to cancel any Ski & Ride School or Bousquet Mountain Race Team multi-day or multi-week program (including but not limited to the Bousquet Club, Mini Club, School & Community Group Program, Vacation Camps, All Mountain, Development Team, Interclub, Tristate, and Vacation Camp programs) for any reason. You must cancel 7 days before the start of the program to receive a full refund, minus the cost of the trip insurance.
  • If you cancel less than 7 days before the start of the program up through the halfway point of the program, you will receive a 50% refund less the trip insurance.
  • If you cancel after the halfway point of the program, you will not be able to receive a refund.

23/24 Season Pass Refund Policy 

Season Passes are non-transferrable. Season passes are non-refundable unless you purchase Pass Protection

We understand that life is full of surprises and sometimes it’s out of your hands. Bousquet Mountain Pass Protection coverage offers credit or reimbursement for the pro-rated cost of the unused portion of your qualifying season pass. Bousquet Mountain pass protection is not transferable or refundable. If you do not accept the Bousquet Mountain Pass Protection, you will not be eligible for a refund or credit toward your next season pass purchase and understand that passes are not refundable. Pass Protection is available at the time of pass purchase.  The program must be purchased in conjunction with your season pass in the same transaction.

If you become medically unable to ski or ride for the remainder of the season, or if you are transferred out of the area (300 miles or more) due to employment, a credit toward your next season pass will be determined based on the following pro-rated schedule. Refunds will not be given unless you will be unable to ski or ride at Bousquet Mountain in the future. Only the injured/transferred pass holder qualifies.

Pro-Rated Schedule for Season Pass Credits and Refunds:

Prior to December 1st – 100% Credit
December 1st – December 31st – 75% Credit
January 1st – January 31st – 50% Credit
February 1st – February 28th (or 29th) – 25% Credit

All requests must be received prior to March 1, 2024.

How do I request a credit or refund?
Please provide all three of the following documents so that we can process your request:

  • Letter requesting a credit or refund within 30 days of incident. Please include first and last name, mailing address, telephone number, and a brief explanation of why you are unable to use your pass.
  • Either a doctor’s letter on official letterhead stating the reason for nonparticipation and date of onset, or a letter from your employer on official letterhead certifying a transfer and an effective date.
  • Your Season Pass.

You may bring these documents to the Guest Service Desk at Bousquet.

Credit towards future season pass purchase: If a credit is granted, we will apply the credit to the guest account. Credits are non-transferable and may only be used for next season’s pass purchase. You will be responsible for any difference in price.

Refunds: If the original payment for your season pass was by cash or check, and you are granted a refund, a check will be issued through our Accounts Payable department (allow 2-3 weeks). If the original payment for your season pass was by credit card, the amount of refund will be credited to your credit card. You need to provide us with your credit card information for us to process the refund.

 

2023/24 Lift Ticket Refund Policy

Lift tickets are non-transferrable and non-refundable except in the following circumstances:

  • The guest cancels (a $10 processing fee will be applied to all cancellations) or reschedules a full 72 hours in advance of their reservation -or-
  • The guest purchased trip insurance when booking their tickets and they are within the confines of the policy refund terms and conditions -or-
  • The mountain closes for any reason and the guest is unable to use or reschedule their ticket to a new date

2023/24 Tubing Ticket Refund Policy

Tubing tickets are non-transferrable and non-refundable except in the following circumstance*:    

  • The guest cancels (a $10 processing fee will be applied to all cancellationsor reschedules a full 72 hours in advance of their reservation -or-
  • The mountain closes for any reason and the guest is unable to use or reschedule their ticket to a new date 

If the mountain is open and neither of the above circumstances apply, your reservation will be honored. 

*Please know that we will operate when it’s raining, cold, or snowing during the winter and we cannot guarantee the weather on any given day, especially when reservations booked in advance. You agree to accept the possibility that the weather may not be ideal on the day of your scheduled event, but if we are open, we are not able to refund or reschedule your event.  

Tubing Rules: 

• One person per tube!
• Must be over 42” and able to ride independently
• Must be sitting on tube – no belly, standing or kneeling riders
• Make sure the lane is clear before going
• Start your run ONLY when instructed to do so
• No one under the influence is allowed to tube
• No ski boots allowed
• No running starts
• Clear the run-out area as quickly as possible – ask for help if needed
• No tubing when the tube park is closed
• Lastly, and most importantly, HAVE FUN! 

2023/24 Ski & Ride School Program Refund Policy

Single-day  programs are non-refundable and non-transferable except for the following circumstances:

  • The guest cancels (a $10 processing fee will be applied to all cancellationsa full 72 hours before their scheduled reservation -or-
  • The guest purchased trip insurance when booking their lesson or program and they are within the confines of the policy refund terms and conditions.

Multi-week or multi-day programs are non-refundable and non-transferrable except for the following circumstances:  

  • The guest purchased trip insurance when booking their tickets and they are within the confines of the policy refund terms and conditions.   
  • A documented injury or medical condition occurs either at Bousquet or somewhere else to a participant in a multi-week program
  • Medical related credit*: a person may receive a credit on their account for a future season pass at Bousquet Mountain if they are unable to ski/snowboard for the remainder of the season due to medical reasons (including but not limited to injury or pregnancy). A letter from a doctor is required for verification unless the injury is sustained and documented at Bousquet. The credit will be prorated using the pass price at the time of purchase from Bousquet’s opening day based on the date of injury as follows:
    — Opening day through December 20th: 100% credit
    — December 21st - January 15th: 65% credit
    — January 16th - February 15th: 30% credit
    — February 16th - February 28th: 15% credit
    — March 1 – close: 0% credit
  • There are no refunds or credits given for lessons that are missed as a result of rescheduling due to weather or other mountain-related issues.

*Program medical-related credit requests must be received within 14 days of an injury or qualifying even

2023/24 Group & Private Lesson and Daily Rental Refund Policy

Group & private lessons and daily rentals are non-transferable and non-refundable except in the following circumstances: 

  • The guest cancels or reschedules a full 72 hours in advance of their reservation -or- 
  • The guest purchased trip insurance when booking their tickets and they are within the confines of the policy refund terms and conditions -or- 
  • The mountain closes for any reason and the guest is unable to use or reschedule their ticket.
 

2023/24 Seasonal Rental Refund Policy 

 
Seasonal Rentals are non-transferrable and non-refundable except in the following circumstances: 
The guest is unable to use their rentals due to a medical condition. 
 
  • Medical related credit: a person may receive a credit on their account for a future season rental at Bousquet Mountain if they are unable to ski/snowboard for the remainder of the season due to medical reasons (including but not limited to injury or pregnancy). A letter from a doctor is required for verification unless the injury is sustained and documented at Bousquet. The credit will be prorated using the rental price at the time of purchase from Bousquet’s opening day based on the date of injury as follows:
    • Opening day through December 20th: 100% credit
    • December 21st - January 15th: 65% credit
    • January 16th - February 15th: 30% credit
    • February 16th - February 28th: 15% credit
    • March 1 – close: 0% credit
 

2023/24 Race Program Refund Policy

Race programs are non-refundable and non-transferable except for the following circumstances:

  • A documented injury or medical condition occurs either at Bousquet or somewhere else.
  • Medical-related: a person may receive a credit on their account for a future race program purchase at Bousquet Mountain if they are unable to ski/snowboard due to medical reasons (including but not limited to injury or pregnancy). A letter from a doctor is required for verification, unless the injury is sustained and documented at Bousquet. The credit will be prorated from Bousquet’s opening day based on the date of injury as follows:
    — Opening day through December 21st: 65% credit
    — December 22nd– January 15th: 30% credit
    — January 16th– February 15th: 15% credit
    — February 16th– close: 0% credit

To receive a refund for a race you have signed up for through Admin Ski Racing, please see the Admin Ski Racing website; you will find the RA contact information to request a refund there.

Bousquet Mountain Uphill Travel Policy

Hours and Access:

An Uphill Travel Pass or day ticket is required, and the user must have signed a Season Pass Release. 

Early morning Uphill Access begins at 6:30 am and is offered until the lifts open to the public.  Early morning access includes only the trails Main Street and Easy Rider.  Uphillers must both ascend and descend along these trails. The remainder of the Bousquet Mountain trails are closed to all recreational traffic until operational hours.

Uphill access continues into Operational Hours and ends for the day when the lifts stop spinning.  No recreational access is allowed outside of these times.  Please respect that, outside of operational hours, our Mountain Operations team is engaged in grooming, snowmaking, and preparing the mountain for the day.

Bousquet Mountain reserves the right to restrict uphill access anytime, including after fresh snowfall.  Bousquet Mountain is private property, and recreating outside the above hours is considered trespassing.

Uphiller’s Responsibilities

  • A Season Pass, Uphill Travel Pass, or a day ticket accompanied by an armband and signed waiver are required for anyone engaging in Uphill Travel.
  • Those engaged in uphill travel are considered skiers under the Massachusetts Skier Safety Act, and individuals should know “Your Responsibility Code.”
  • Follow the uphill route maps and yellow signs, stay to the uphiller’s right/skier’s left side of the trail, wear visible and reflective clothing, use a headlamp before dawn or at/after dusk, and choose a path that gives downhill traffic the best view of your location.  Be aware of sharp turns and knolls where you may not be in view of downhill traffic.  Be sure to be visible to other travelers and mountain operations.
  • Travel with another person, especially during night sessions, when possible,
  • All downhill travel during operational hours must occur on open, lit (night sessions) ski trails.
  • Early morning access is only allowed on Main Street and Easy   Uphillers must both ascend and descend along these trails.
  • Be warned that snowmobiles, snowmaking equipment, snow grooming, and other equipment may be encountered at any time on the mountain. You are responsible for staying clear of such equipment.
  • Dogs are not allowed on the trails at Bousquet mountain during operational hours. Please leave your dogs at home.
  • Ski Patrol and other Mountain Ops personnel may ask to see your Uphill Travel Pass.  Please kindly accommodate them.
  • Those traveling on trails, not open to uphill travel or without a pass will be instructed to cease uphill travel. Bousquet Mountain is on privately owned land.  Uphilling, skiing, or riding on closed trails or outside Permitted Early Access or Mountain Operational Hours is considered trespassing
  • Uphill travel is a privilege that should be respected and may be restricted as necessary. Always check the status of our trails in advance; uphill travel can be closed at any time.
  • Call Bousquet Mountain Ski Patrol for emergencies during operating hours and 911 outside of operational hours.

Drones

Bousquet Mountain’s proximity to the Pittsfield Municipal Airport means that we must prohibit the operation or use of unmanned aerial systems, or aerial drones, by the general public including recreational users and hobbyists. 

This prohibition on drone use extends to any drones launched or operated from Mountain property, as well as drones launched from private property outside of the Mountain’s boundaries.

Any violation of this policy may involve suspension of the user’s skiing or snowboarding privileges, revocation of the user’s season pass, as well as confiscation of any equipment. Violators will be liable for any damages, including but not limited to, physical or personal injuries, property damage, damages for violations of privacy, regulatory fines, and legal fees.

Pets

We know pet owners love their pets, but Bousquet strongly discourages bringing them to the mountain out of consideration for those who don’t love pets.

Pets are permitted if kept on a leash no longer than 6 feet, at all times. Do not leave pets unattended. Do not leave pets in vehicles. Pets are not allowed in any buildings. Owners are responsible for cleaning up after their pets. If your pet is a disturbance, threat, or nuisance to others, we reserve the right to ask you to leave without a refund.

cannabis/substance use

In compliance with Massachusetts law, marijuana may not be consumed (by smoking, vaping, and/or eating) anywhere at Bousquet Mountain -this includes parking lots, lodges, buildings, surrounding areas, base area, lift lines, chair lifts, or anywhere on the mountain. In addition, Bousquet Mountain’s policy prohibits being under the influence of drugs or alcohol when participating in recreational activities at Bousquet, and prohibits the smoking or vaping of tobacco or drinking alcohol in lift lines, on chairlifts or anywhere else on the property outside of licensed service and consumption areas. Guests who violate Massachusetts law or Resort policy may have their lift tickets or season passes revoked without refund, be removed from Bousquet, and be subject to enforcement by the Pittsfield Police Department or the Massachusetts State Police.

Massachusetts General Law, Part I, Title XV, Chapter 94G, Section 7 allows adults age 21 and older to possess limited quantities of cannabis (marijuana) for personal use. The law further states that: “no person shall consume marijuana in a public space or smoke marijuana where smoking tobacco is prohibited”. Additionally, Massachusetts regulations (526 CMR 10.08) prohibit riding a chairlift under the influence of drugs.

LOST + FOUND

Bousquet Mountain is not responsible for lost, broken, or stolen items. Items are held for ten days, after which they may be discarded or donated. For inquiries, please contact the administration office.

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Guest Service Manager

Amanda Cozzaglio

Amanda started at Bousquet in September, 2022.

She was born and raised in the Berkshires and currently resides in Pittsfield. She loves to be outside in the summer months hiking the various trails we have to enjoy, biking on the Rail Trail or kayaking anywhere there is water. Although she enjoys the warm weather over the cold, she is excited to appreciate the winter beauty on a whole other level and brush up on her skiing skills!

When Amanda is not working, she thoroughly enjoys spending time with her family (mainly her 5 nephews and 1 sweet little niece 😊)

operations manager

Yaron Steinhauer

Yaron’s been in the Snowsports industry for 20 years, starting out as an instructor at Hunter Mountain. He leveled up with his Level 3 PSIA certification, then headed out west for a bit. Now he’s back east and has been our Operations Manager since the summer of 2023! He’s all about sharing his passion for the sport and making sure everyone enjoys their time on the snow.

Originally from Westchester County, NY, he’s now hanging out in the Berkshires, and if he’s not on the slopes, he’s probably biking around the hills (especially in the summer).

marketing + Resort Programs manager

Eliza Lindberg

Eliza, a native of Canaan, NY, has been skiing since she could stand on two feet, and deeply loves the outdoors. After getting her Bachelor’s in Psychology in 2023, she joined the Bousquet team filled with passion for skiing, enthusiasm, and curiosity.

Her investment in Bousquet extends beyond the slopes, recognizing it as a gathering place that fosters community connections, promotes healthy living, and plays a significant role in sustaining the vibrant culture of Berkshire County.

Surface Manager

Josh Morse

Bio Coming Soon

Ski & Ride School director

Cindy Bartlett

Cindy first started skiing at Bousquet when she was 7 years old and began teaching at the age of 14. She is a Level 2 certified PSIA instructor, and received her 40-year pin from PSIA-AASI two years ago. Cindy also met her husband at the mountain and has two kids who both learned to ski at Bousquet as well. 👨‍👩‍👧‍👦 Her passion is simply contagious as she continues to teach the next generation and share her love of skiing with all today.

Beyond Bousquet, Cindy is a volunteer and board member at Berkshire Humane Society 🐾 and rides horses. 🐴

🏔 Favorite trail: Roberto’s Chute
❤️ Favorite memory at Bousquet: a clinic with Court (a legendary Bousquet ski school instructor) when he told the boys, “Ski it like Cindy!”

mountain manager

nate bovard

Bio Coming Soon

general manager

kevin mcmillan

Kevin started at Bousquet in April of 2020. He brings 30 years of experience in the outdoor industry, along with a knack for creative problem solving and mad people skills.

He lives in Plainfield, and is an avid mountain biker and snowboarder.